*All prom dress and face mask sales are final.*
We only accept returns in-store at one of our locations within 30 days of the purchase date. We do not accept returns via delivery. Please bring your original email receipt, as we do not accept returns without a receipt.
Returns must be in new condition with tags still attached, and cannot be worn, altered, or washed. Items in worn condition will not be eligible for store credit. Miss Cocky reserves the right to refuse a return based on the condition of the item being returned.
Returns are eligible for store credit or can be exchanged for other merchandise in-store. We do not offer refunds. All credits must be used within one calendar year of the issue date. Store credits issued for returns may only be used to purchase merchandise.
Please note: Custom orders cannot be returned or exchanged.
Earrings, hosiery, adhesive bras, undergarments of any type, and all sale items are FINAL sale and cannot be returned or exchanged.
Our standard shipping fee is $8. FREE standard shipping is offered on all orders over $100, with the exception of our Gala Dresses. Shipping and handling for Gala Dresses is $18.We will ship out all orders received Monday through Friday, excluding holidays, within 48 hours. Orders placed on Friday after 3pm will be processed the following Monday.